Update: Healthy Process Stakeholder Meeting Responses

How do we embed healthy processes in congregational life? And what makes a process healthy? Members explored these questions as we seek to build greater transparency in decision-making and to share their perspectives on the elements of healthy process. Meetings were also held on June 28, July 25 & August 23.  So what makes a process “healthy” or “good”? Here are some responses:

 

Responses from the June 28 2018 meeting were:

  • Adds value
  • Fosters listening
  • Respectful
  • Authenticity
  • Transparency
  • Lots of worker bees
  • Discerning, but not critical
  • Willingness to let the process go in a direction different from the original intent (open-ended)
  • Generates reliable outputs
  • The process engages relationships and connections and generates a sense of “we”
  • Looks at all the different angles
  • A sense of humor and recognizing and accepting that we are not perfect
  • The communication of output is an honest representation of what occurred
  • The whole is better than the sum of its parts
  • Collaboration
  • Seeks input from all stakeholders
  • Needs to be understood and people need to be committed to it
  • Scaleable

Responses from the July 25 2018 meeting were:

  • People feel heard
  • Transparency
  • No hidden agendas
  • Inclusiveness
  • Information provided about all points of view
  • Interactive and communal
  • Respected leadership and respectful leadership
  • Offer different ways to participate
  • Accountability
  • Environment of safety
  • Expectation of mutual respect
  • Expectation of honesty
  • People honor the process
  • People are willing to listen with an open mind
  • Process builds and strengthens community
  • No hitting
  • People are invested/committed to process and to the community
  • Defined scope

In addition, participants at the July 25 meeting identified actions that might undermine good process:

  • Monopolizers
  • Unpreparedness
  • Unwillingness to compromise or be persuaded
  • Participant who is NOT engaged in the process (member or leader)
  • Leader with a preconceived conclusion
  • Combative attitude (negative)
  • Participants who form an attachment to a particular outcome
  • Fear…of losing power, control, prestige
  • Jealousy and personal animosities
  • Process left lingering resentment (process triggers)

Responses from the August 23, 2018 meeting on what makes a process “healthy” or “good

  • Clarity of purpose
  • Listening for what isn’t said
  • Eliminating assumptions
  • No drama
  • Silence
  • Open-mindedness
  • Shared understanding of and following rules (honoring) of process
  • Transparency
  • Comfort from fear of being judged
  • Refreshments
  • Honesty
  • Trust of confidentiality when confidentiality is appropriate
  • Ability to reflect on own response on others’s statements
  • Assume positive intentions
  • Not tied to particular outcome
  • Get over yourself/sense of humor
  • Shared information
  • Accuracy of information/relying on facts where available
  • Inclusive, democratic, different access points (scheduling meeting times so many can attend)
  • Take responsibility for own missteps
For more information about this process and the responses, see—